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Safeguarding & Governance

Creating safe, transparent, and trauma-informed spaces for healing and recovery.

Our Commitment to Safety

At Soteria Trauma & Recovery CIC, safeguarding is at the heart of everything we do.
We are committed to creating environments where clients, staff, and volunteers feel safe, respected, and protected from harm.

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Our approach is proactive and trauma-informed, ensuring that safety, dignity, and confidentiality are upheld in every aspect of our work.

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We believe that every person deserves to access support without fear, and that safeguarding is a shared responsibility across our whole organisation.

Safeguarding Standards & Practice

We follow national safeguarding legislation and best-practice guidance, including:

  • The Care Act (2014)

  • The Children Act (1989, 2004)

  • Working Together to Safeguard Children (2018)

  • Safeguarding Adults at Risk Framework (Care and Support Statutory Guidance, 2016)

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Our safeguarding practices also align with regional frameworks and multi-agency guidance in the South West of England, in line with the North Somerset Safeguarding Adults Board and local authority procedures.

Policies & Procedures

We maintain a suite of policies that guide safe, ethical, and person-centred practice, including:

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  • Safeguarding Policy (Adults and Children)

  • Health & Safety Policy

  • Data Protection and Confidentiality Policy

  • Equality, Diversity & Inclusion Policy

  • Complaints and Whistleblowing Policy

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Copies of these policies can be requested by contacting us directly.


📩 info@soteriarecovery.org

(Downloadable policy documents will be available soon.)

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