Contact & Referrals

REFERRALS & ACCESSING SUPPORT

At Soteria Trauma & Recovery CIC, we aim to make accessing support as simple and safe as possible.
We accept self-referrals as well as referrals from professionals and partner organisations.

If you or someone you’re supporting has experienced domestic abuse, trauma, or adversity, you can reach out using the form below or by emailing us directly.

Every referral is treated with care, confidentiality, and respect.

WHO CAN REFER

We welcome referrals from:

  • Individuals seeking support for themselves

  • Health and social care professionals

  • Domestic abuse and community organisations

  • Schools, GP practices, and mental health teams

  • Support workers and counsellors

If you’re unsure whether our service is right for you or your client, please get in touch — we’ll be happy to guide you.

📩 info@soteriarecovery.org
🌐 soteriarecovery.org

REFERRAL PROCESS

Submit the referral form
– Complete our secure online contact form.

Initial contact
– We’ll review the referral and get in touch within 1–3 working days.
– We will request a brief phone conversation to ensure we’re offering the right support.

Assessment & allocation
– We’ll arrange the correct form of support for your needs.

Ongoing support
– Counselling or group sessions will begin once you’re ready and comfortable to proceed.

✨ Our process is trauma-informed and never rushed.

CONFIDENTIALITY & DATA PROTECTION

We take confidentiality and safeguarding seriously.
All personal information shared with us is handled securely and in line with GDPR regulations.
We only share information if someone is at risk of harm, and always aim to do so transparently and sensitively.

Contact Form

If you’re ready to make a referral, please use our secure form.
You can also download a copy if you prefer to email it to us directly.